Talk to a person
No ticket numbers and no chatbot. Ask the awkward questions too.
Questions about a product, an order, or an ingredient list? Write to us and a person will answer. We aim to reply within one business day.
You can also email us directly at hola@cervorahealth.com.
Send us a message
What we can help with
- Ingredient questions, including the full INCI list for any product
- Order status and tracking
- Replacements within 30 days of delivery
- Whether a product is right for you, including when the answer is no
What we cannot help with
We are not medical professionals and we do not give medical advice. Our products are cosmetics: they are not intended to diagnose, treat, cure or prevent any disease. If you have a skin condition that concerns you, please speak to a doctor or a dermatologist.
Business details
For external use only. This cosmetic product is not intended to diagnose, treat, cure or prevent any disease.